Privacy Policy

Last updated: September 2026

Johnson Bros Furniture (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us, in line with South Africa’s Protection of Personal Information Act (POPIA). This policy explains what information we collect, why we collect it, and how we look after it.

Who we are

Johnson Bros Furniture, 2 Ogilvie Road Extension, Merrivale.
Email: info@johnsonbros.co.za
Phone: 033 330 5680

Information we collect

We may collect the following information when you use our website, contact us, or place an order:

Contact details you give us via our enquiry form, phone, or email (name, email address, phone number, and the content of your message)
Order and delivery details when you buy from our online shop (name, delivery address, order details, and payment confirmation — we do not store your card details, these are processed securely by our payment provider)
Booking details if you book a consultation or appointment with us
Basic technical information collected automatically when you browse our site, such as your IP address, browser type, and pages visited, which helps us understand how our site is used

How we use your information

We use your information to:

Respond to your enquiries and quote requests
Process and deliver orders placed through our online shop
Manage bookings and appointments
Improve our website, products, and customer service
Meet our legal and accounting obligations

We do not sell or rent your personal information to third parties, and we only use it for the purposes described here.

Sharing your information

We may share limited information with trusted service providers who help us run our business, such as our website hosting provider, payment processor, and delivery/courier partners. These providers only receive what they need to do their job and are not permitted to use your information for any other purpose.

Cookies

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings at any time.

How long we keep your information

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, financial records for tax purposes).

Your rights

Under POPIA, you have the right to ask us what personal information we hold about you, to request that we correct or delete it, and to object to how we use it. To exercise any of these rights, contact us at info@johnsonbros.co.za.

Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@johnsonbros.co.za
Phone: 033 330 5680
Address: 2 Ogilvie Road Extension, Merrivale